Privacy Policy
Tryla (“Tryla,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, apply for merchant services, use our payment solutions, or communicate with us.
Information We Collect
We may collect personal and business information that you provide directly to us or that is collected when you use our website or services.
- Name
- Business name
- Email address
- Phone number
- Business address
- Merchant application information
- Payment processing account information
- Support and communication records
- Device, browser, IP address, website usage, and analytics data
How We Use Information
We use collected information to operate, support, and improve our business and payment services.
- Provide merchant account and payment processing solutions
- Process applications and onboarding requests
- Communicate about your account, application, or services
- Provide customer support
- Send account notifications, onboarding instructions, and service updates
- Deliver verification codes and security alerts
- Monitor risk, compliance, and account activity
- Improve our website, products, and services
- Comply with legal, regulatory, and contractual obligations
Who We Share Information With
We may share information only as needed to provide our services, operate our business, or comply with applicable requirements.
- Payment processing partners
- Acquiring banks and financial institutions
- Technology and service providers that support our operations
- Risk, compliance, underwriting, and fraud prevention partners
- Regulatory authorities when required by law
- Professional advisors, auditors, and legal representatives
SMS Communications
By providing your phone number, you consent to receive SMS messages from Tryla related to your merchant account, application status, onboarding, verification codes, customer support, account notifications, and service-related communications.
- Message frequency may vary.
- Message and data rates may apply.
- You may opt out at any time by replying STOP.
- For assistance, reply HELP or contact us directly.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.
Your Rights
Depending on your location, you may have rights to access, correct, update, or request deletion of certain personal information. To submit a privacy-related request, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.